One inbox for every conversation with clients. Clients message you from their app. Texts are one-way, so a client who replies to a text is told to message you in the app.
Studio → Messages
- Open “Messages” and pick a conversation (use “Search Clients” to find one).
- Type in “Write a reply (Enter sends)” and tap “Send”. Shift+Enter adds a new line.
- To start a new conversation, use “Message” on a client’s card, an appointment, a request or the waitlist.
Good to know
- The client gets an app alert (and email) for your reply, at most one per conversation every 10 minutes.
