Turn each automatic client notification on or off, and set when reminders go out.
Studio → Settings → “Client alerts”
- Open “Settings” → “Client alerts”.
- Tick the ones you want: “Visit confirmed”, “Reminder before a visit”, “Visit time changed”, “Visit cancelled”, “Order ready for pickup”, “Order shipped”, “New message from you”, “Receipt after checkout”, “A time opened (waitlist)”.
- Choose “Send the reminder” (2 hours to 3 days before).
- Tap “Save alerts”.
Good to know
- Clients get each alert in the app (if they turned alerts on) and by email.
- Texts need a Lead Clickz texting number. They only go out between 9am and 7pm and are never sent twice when the app alert already reached them, except the reminder.
Lead Clickz™