Lead Clickz

Answer booking requests

Online bookings arrive as requests. Accept the time, or send up to 3 other times. The client taps one and it’s booked.

Studio → Requests

  1. Open “Requests”.
  2. If the time works, tap “Accept [time]”. The client is told straight away.
  3. If not, tap “Suggest other times”, pick up to 3 times, add a note and tap “Send N times”.
  4. The card shows “Waiting for client” until they pick. It then disappears from the list as confirmed.
  5. Use “Message” to talk it through first.
Good to know
  • Answer quickly: the client is waiting and may book elsewhere.
  • Only owners and managers can decline a request.

Help & guides by Lead Clickz™