Online bookings arrive as requests. Accept the time, or send up to 3 other times. The client taps one and it’s booked.
Studio → Requests
- Open “Requests”.
- If the time works, tap “Accept [time]”. The client is told straight away.
- If not, tap “Suggest other times”, pick up to 3 times, add a note and tap “Send N times”.
- The card shows “Waiting for client” until they pick. It then disappears from the list as confirmed.
- Use “Message” to talk it through first.
Good to know
- Answer quickly: the client is waiting and may book elsewhere.
- Only owners and managers can decline a request.
